Shipping policies

Your jewelry will arrive within 1-8 business days. We will do our best to shorten these times so you receive your pieces quickly!

We are not responsible for delays and/or lost merchandise due to incorrect or incomplete shipping addresses provided by the customer. Address changes may cause delays and additional charges, which must be borne by the customer.

Please note that orders are processed starting on the next business day after they are received.

IMPORTANT: This information is for informational purposes only and does not commit Luisa López to a specific delivery date. These are average delivery times for carriers. We are not responsible for delivery delays caused by shipping companies.

If you have any questions, a special request, or wish to customize your order, please email us at info@luisalopezjewelry.com